“Ciampino Airport - Rome, Italy”

I write in English so they understand all over the world: rude, insistent, unprepared, arrogant staff, they almost wished us evil to get us to sign a policy that we did NOT sign. The car status did not match the related card, we updated it, we sent it three times and we NEVER received it UNIQUE KIND: MRS LISA. Car provided: dirty outside and outside, no interior mats, windscreen cleaning tank: empty wiper blades: excessively worn headlight adjustment: too low, almost unusable tire balancing: non-existent tire convergence: non-existent NOT RECOMMENDED we have deleted their name from our search engines and we will never be their customers again