Opinione su Sposamore: MADE IN CHINA

MADE IN CHINA

Bad customer service, with English that is clearly written by person that have roots in China, due to the spelling mistakes.

The contact person Simona lied to me from the start.

Before buying my items, I asked by email, if Sposamore items were really designed and produced in Italy. Simona confirmed that their products are designed and produced in Italy, and therefor I assumed the product would be produced and will be coming from inside of EU.
My order came from Ch HONG KONG by DHL not ITALY.
There is nothing mention that the product will be produced and shipped from China. NOT what I was promised and ordered.
I confronted Simona and told her that this was not OK and I will not want this product. Due to the items being Chinese and coming from outside the EU and not as promised from Italy. DHL demanded me to pay tax and import charges, making the total on this Chinese product as expensive as the items in my local shop. So a big rip-off due to the lies and misleading information from Sposamore Simona.

The facts are clear: BE AWARE OF BUYING FROM SPOSAMORE. MADE IN CHINA, PROMOTED ON THE WEBSITE AS DESIGNED, PRODUCED AND SHIPPED FROM ITALY. AND 100% MONEY BACK GUARANTEED IS A SCAM.
1. Sposamore promotes itself on the website as an Italian tailor and when asked by email, but ship Chinese items from Honk Kong, not Italy as they claim.
2. Sposamore mislead customers when asked by e-mail.
3. Sposamore promotes at it site, the customer is protected and refunded. However, this is a selling gimmick. Refunds will never happen.
4. Sposamore promote 100% full money back guaranteed when paying with Paypal. However, marking the items as custom, Paypal will never refund. This is used as loophole to defraud the customers due to paypal terms clearly state, no refund if the item is custom.
5. Sposamore threaten customers with lawsuit if they are not satisfied and write reviews that exposes there dirty tricks.
6. Clear pattern of Chinese persons writing all emails with translator software.
7. Sposamore is faking reviews all over the internet and the best prove is the site MYTOPREVIEW that is owned by them and is promoted on their website. They have removed my negative review on their site.
8. Same pictures of items on Sposamore can be found on the internet. At least two dozen web shops have the identical pictures on their site by searching with google picture. Enforcing the claim, that Sposamore sell Chinese mass-produced items and not tailored in Italy.

Questa opinione rappresenta il parere personale di un membro di Opinioni.it e non di Opinioni.it.

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